You'll be pleased to know that we like to keep things straightforward. We take great pride in getting orders to customers as quickly as possible. If you place an order before 2 PM, we will aim to dispatch it the same day (or possibly next day during high demand (May-July). We send via Royal Mail 24-hour post for small orders and DHL Express for large orders. Although very rare, delays can occasionally occur due to miss-routing of parcels and during times of high demand.
Orders placed over the weekend will be shipped on Monday.
If you require a special delivery, such as a next day delivery, before midday, or a Saturday delivery, please call our team, and we can provide a shipping cost for your requirements.
If you've already placed your order, but it hasn't arrived or there was a problem with the delivery, then please give us a call or email us at firstname.lastname@example.org
After placing your order, we will send you an confirmation e-mail and in the order summary you will find delivery times.
UK Main Land Delivery - Starts at £4.50 to £6.99
Excludes UK Highlands, Islands, Northern Ireland and Remote Areas. Extra charges will apply please contact us for pricing before placing your order.
At Easy Garden Watering, we strive to provide you with a hassle-free, convenient service. If you would like to return your purchase from Easy Garden Watering we offer a 30 day return providing that the goods are in perfect condition with all original packaging. These Terms and Conditions do not affect your statutory rights as a customer.
With regards to faulty products we will adhere to the warranty provided by the manufacturer and work within their process to fix or exchange the products under their warranty terms and conditions. The total liability of the sale of contract is limited to the monies paid by the buyer and we cannot be held liable for indirect, consequential or special loss.
Please note we can only accept the return of opened items if they are faulty.
If you wish to return an item please email us at email@example.com using your order number as the reference, date of order, items to return and reason. Please state the order number on all correspondence.
Once the items have been received back it will be checked and we will then issue a credit for the item to the same payment method used for the original transaction. We are not liable for postal cost in returning an item to us.
Alternatively if you want to ask the team about our returns policy please call +44 (0)161 883 3953.
To return your purchase, you should mail it to:
Easy Garden Watering
Unit 2 Hanover House