Terms & Conditions

To protect your own interests please read the conditions carefully. If you are uncertain as to your rights under them or you want any explanation about them, please telephone or email our customer queries department. Easy Garden Watering are completely dedicated to your total satisfaction.

Our Contact Details

Easy Garden Watering 

Unit 2 Hanover House

Greg street Reddish 

Stockport SK5 7NR


Company Registration Number: 7537994
VAT Registration Number: GB234129724
Phone Number:0161 883 3953
Email: hello@easygardenwatering.co.uk

Making A Purchase

Making a purchase could not be easier. Just browse through our online shop, select items you would like to purchase and then put them into your shopping basket. Once you have finished selecting your items select ‘Checkout’, which is where you will be asked to enter some information to complete your order

We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an e-mail to you at the e-mail address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us. If there is any problem with your order we will contact you as soon as possible using the details you provide when making your order.

Price And Payment

You will be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are as set out on our website.

We accept all major credit & debit cards and our transactions are processed securely by Worldpay. All payments placed are secured using 256 bit SSL certificate encryption. There is also an option to checkout with Paypal, which is another fast and secure way to purchase our products online.

Payment shall be made in pounds sterling.

Shipping And Handling

You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

Unlike many internet companies, we stock many of the items we sell and therefore we will endeavour to despatch stock items the same day. Unfortunately due to shipping costs we can only ship the products on the same day if you are a citizen of the UK. All other locations will be subject to additional shipping charges, details can be obtained by calling us with your details of your order and shipping location.

Delivery And Schedule

During busy periods or for matters out of our hands we will endeavour to get our orders sent out within 2-5 business days. If you require special delivery either overnight or by a certain day, please add this to the special delivery instructions or send us a covering email or phone call.

Should there be excessive delays we will contact you by phone or email.

Back Orders

If your item is not in stock at Easy Garden Watering, we will back order for you and dispatch it as soon as it comes into stock.  We will where necessary substitute a part with an equal quality and comparable item, this only applies to Hozelock Micro Irrigation products.

Returns & Refunds

RETURNS

We offer a 30 day returns policy. We aim to be prompt when dealing with returns and refunds. Refunds can only be sent to the original payment method used to place the order. We will only issue refunds once we received items back,please include your order number on all correspondence.

For a speedy process, you will need to provide us with your order reference number. This can be found on the order and on the order, confirmation sent to the email given at the time of purchase. If neither can be found, please give us a call on 0161 883 3953, or email us hello@easygardenwatering.co.uk.

To return your purchase send it to:

Easy Garden Watering

Unit 2, Hanover House

Greg Street Reddish

Stockport 

SK5 7NR

United Kingdom

REFUNDS

Items to be returned for a refund need to be sent back in the same condition as received, as new in its original packaging, including all accessories with no sign of use, damage or soiling. We inspect all returns to ensure that we are not restocking any items that are not in a resalable condition. Refunds for items that are returned and are not in this condition may be reduced or rejected. You will be notified after we have assessed your returned items whether we have approved or rejected your request.

Cancellation By Us

(a) We have insufficient stock to deliver the goods you have ordered;

(b) We do not deliver to your area; or

(c) One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

If we do cancel your contract we will notify you by e-mail and will re-credit to your account or credit card any sum deducted by us as soon as possible but in any event within 30 days of your order. You will not be entitled to any additional compensation.

In the event of part of your order being unavailable at the time of order we will contact you by either e-mail or phone to find out if you would like us to deliver the available items immediately or wait until the order can be completed. In any event where an item is not available we will cancel this part of the contract if we deem appropriate.

Delivery Of Goods To You

Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order. Failure to deliver on time will not entitle you to cancel your contract.

You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

Guarantee

We guarantee your satisfaction and all of our products come with a 30 day no quibble guarantee.

With regards to faulty products we will adhere to the warranty provided by the manufacturer and work within their process to fix or exchange the products under their warranty terms and conditions. The total liability of the sale of contract is limited to the monies paid by the buyer and we cannot be held liable for indirect, consequential or special loss.

Liability

If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 40 days of the date on which you ordered the goods. If you notify a problem to us under this condition, our only obligation will be, at your option:-

(a) To make good any shortage or non-delivery;

(b) To replace or repair any goods that are damaged or defective; or

(c) To refund to you the amount paid by you for the goods in question in whatever way we choose.

We will not be liable to you for any indirect losses or expenses suffered by you which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us at the time the contract is entered into, unless the law does not permit us to exclude our liability for such losses or expenses. In no circumstances do we accept liability for any business loss (which includes any loss of contract, loss of profits, loss of revenue, loss of opportunity, loss of anticipated savings or expenditure) as a result of our breach of contract or our negligence or otherwise.

You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.

Notwithstanding the foregoing, nothing in these Terms and Conditions is intended to limit any rights you might have as a consumer under applicable local law or other legal rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

Notices

Unless otherwise expressly stated in these Terms and Conditions, all notices from you to us must be in writing and sent to our contact address at Easy Garden Watering, Kingsway, Burnage, Manchester, M19 1NR and all notices from us to you will sent to you by post, fax, email or telephone, using the contact details provided by you in your order form.

Events Beyond Our Control

Easy Garden Watering do not disclose buyers' information to third parties. Data collected by this site is used to:

(a) Take and fulfil customer orders

(b) Administer and enhance the site and service

(c) Only disclose information to third-parties for goods delivery purposes

Events Beyond Our Control

Any personal data we collect from you will only be used in accordance with our Privacy Policy.

Easy Garden Watering do not disclose buyers' information to third parties. Data collected by this site is used to:

(a) Take and fulfil customer orders

(b) Administer and enhance the site and service

(c) Only disclose information to third-parties for goods delivery purposes

Credit Card Security

All credit card numbers are encrypted in the software when the order is placed using 256 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Right To Cancel

Except for our affiliates, directors, employees or representatives, a person who is not a party to this Agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.

Miscommunication

Our site contains a large number of Products. It is always possible that, despite our reasonable efforts, some of the Products on our site may be incorrectly priced or labelled. If we discover an error in the price or information provided on the Products you have ordered we will contact you to inform you of this error and we will give you the option of continuing to purchase the Product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Products to you at the incorrect (lower) price.

Remittance Terms

All goods paid for by cheque will be shipped 5 days after we receive your payment.

Tax Charges

Easy Garden Watering prices are VAT inclusive and all prices you see on screen are the price that you will pay for the goods.

Governing Law

The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have non-exclusive jurisdiction to resolve any disputes between us.